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FAQs 2017-12-05T16:14:12+00:00

We are always looking for ways to make your visit more comfortable. You may have questions before your appointment and Dr. Cantu has selected some of our more frequently asked questions to post on this page. If you have a question that you do not see listed below, give us a call. We are happy to help!

First Appointment FAQs

During your first visit to Oak Hill Dental, our team will gather your medical and dental history in order to best serve your needs. We will then conduct a comprehensive exam of your teeth, gums, and mouth, and take any X-rays that we may need. After reviewing your full dental profile, Dr. Cantu will discuss the results with you. Our team will be sure to provide you with the best possible treatment plans and associated fees so that we can help determine what treatment is best for you.

Please bring the following items with you to your appointment:

  • Patient Information Form
  • Dental Insurance Card (if applicable)
  • Identification such as Driver’s License, Military ID or State ID
  • Patient Health History Form
  • HIPAA Consent Form
  • Patient Authorization Form
Please be sure to request a prescription prior to your appointment, or if you are unsure, contact us and we can help.
It varies, but please plan on 1 to 1.5 hours for the first visit. Please arrive 15-20 minutes early to fill out any patient forms.
We know your schedule can change abruptly. Please call us immediately so we can reschedule you. We reserve the right to charge a cancellation fee if you fail to give the office prior notice.

General FAQs

We are happy to process and file insurance claims for most dental insurance providers, and we always work with patients to fully understand their coverage, out of pocket expenses, and financing options as part of the treatment planning process.
We accept payment in cash, local checks, and major credit cards. If you need extensive or long-term care, we offer CareCredit® to help you finance your treatment. In most cases, qualified applicants are able to receive low or no interest financing through CareCredit®.
Many of the patients we see each year experience some level of dental fear or anxiety. It’s perfectly normal. We work hard to help patients feel welcome and relaxed throughout treatment, but for those patients who need a little extra help relaxing, we offer dental sedation. Ask about your sedative options during your next visit.
At Oak Hill Dental, digital dental x-rays cut your radiation exposure by up to 90 percent and create high resolution digital images for improved diagnostics. These images make it easy for us to zoom in and highlight certain areas, which we can then show you so you can better understand our recommended treatment plan. If you are pregnant or believe you may be pregnant please let our dental staff know.
If you have a dental emergency, you should call our office as soon as possible. We make emergencies a priority, and we are happy to work you into the schedule. If your emergency occurs outside of business hours, call our office for Dr. Cantu’s emergency phone number.
Nearly anyone who is missing one or more teeth, and desires a superior, long-lasting aesthetic result is a good candidate for dental implants. However, patients must have enough bone to support and stabilize the implant. Some individuals who have suffered bone loss as a result of gum disease or another condition may need bone grafting before a dental implant can be placed successfully.
The American Academy of Pediatric Dentistry recommends children have their first dental exam at 12 months. Children begin erupting their primary, or “baby” teeth, around 6 months of age, and therefore should be seen by a dentist soon after in order to detect problems early. We make each experience a positive one so your child will develop a good relationship with Dr. Cantu and our team.
In general, it is recommended that you receive a teeth cleaning and check-up once every six months for preventative care. If you have a high risk for dental disease you might need to visit every three or four months, or more. Dr. Cantu will advise you on how often you should visit, based on the health of your teeth and gums.

ADDRESS
Dr. Mark J. Cantu, DDS
7101 W. Highway 71, Suite A-3
Austin, TX 78735

OFFICE HOURS
Mon-Fri: 8AM to 4PM

Saturday Appointments & Flexible Appointments Available

CONTACT
Phone: (512) 551-5400
Fax: (512) 551-5408

frontoffice@oakhilldentalatx.com